Channel licenses are not nominal. . The number of Channel licenses defines the maximum number of technicians who can use Sygma Conenct concurrently from their console. For example, if you purchase 2 Channel licenses, you can connect up to 2 Technicians from their console at the same time. Technicians defined in Sygma Connect can be more than the number of Channel licenses purchased. A Technician who connects to the Sygma Connect console with the same username and password from two different PCs uses 2 Channel licenses.
A session is a remote connection to a computer .
Your company has 10 technicians. You decide to purchase 3 Channel licenses. Of the 10 technicians at the same time (at the same time), only 3 Technicians will be able to open to remote computers in sessions. When one of the 3 technicians has finished the remote session, other technicians will be able to start their sessions.